Monday to Friday
9 am – 5 pm
Our Warm Line is a peer-run service for residents of Virginia. We offer this support line for individuals, family members and other concerned parties who would like someone to talk to, or who request community mental health resources, or who have specific questions about their recovery journey. The peers who answer our Warm Line listen with compassion and provide non-judgmental support.
MHAV Warm Line peers work hard Monday-Friday, 9 am – 5 pm, to give individualized care and attention to each caller. Peers provide personal examples of wellness, recovery and hope, and maintain personal wellness as a model to communities and callers alike.
The peers at MHAV are not licensed professionals, medical providers or legal advisors. MHAV’s Warm Line is not intended for these purposes. Additionally, the staff and volunteers at MHAV maintain strict confidentiality and do not divulge personally identifying information regarding a caller.
A Warm Line is not a Hotline, which is for individuals in need of emergency services. If you are in crisis, please call the National Crisis Hotlines 1-800-273-8255, or 911.